I will be on a family overseas holiday from 14 April – 7 May 2026.
Shop order cut off is 12 April 2026. Any orders placed after this time will be shipped on 8 May 2026.
Pump Hire remains open for collection in Bentleigh East. Pick up instructions will be sent via email. Allow 24-28 hours turnaround.

Terms & Conditions

Welcome to the website of Nurturing Flow (“Site”), trading name of Lume Cat Pty Ltd (“Nurturing Flow” or “we” or “us”). The following Terms and Conditions, our Privacy Policy, any other terms and conditions and policies which you may find throughout our Site (such as our Returns & Exchanges Policy) in connection with certain functionality, features or promotions, and any other laws or regulations which apply to the Site, collectively govern usage of the Site, our related websites, and the products and services provided therein (collectively “Terms and Conditions”).

We encourage you to read these Terms and Conditions, and email hello@nurturingflow.com.au if you have any particular questions in relation to browsing and shopping online with us. By accessing or using the Site, purchasing a product or booking a consultation, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.

You may be accessing the Site from a computer or mobile device and these Terms of Use govern your use of the Site, regardless of the means of access.

INTENDED USE

By placing an order or making a booking with Nurturing Flow you agree to use the products or services only for their intended purpose. If you use the products or services for any other purpose you will assume full responsibility for any loss or damage arising out of this use.

ACCURACY OF INFORMATION

We attempt to be as accurate as possible when describing our products and services on the Site, however, to the extent permitted by applicable law, we do not warrant that the product or service descriptions, colours, information or other content available on or via the Site are accurate, complete, reliable, current, available or error-free.

SHIPPING AND DELIVERY

Nurturing Flow offers free standard shipping for orders over $150 . For orders under $150, standard shipping and express shipping rates apply. Free local pickup can be selected at checkout if you’re located within Melbourne. Pickup is in Brighton East, you will be emailed the address when your order is ready for pick up.

We will ship the item(s) to the address listed. This can be changed up until the point of dispatch. We make every effort to dispatch items within 24 hours of placing your order and we’re usually able to do so. However, there is the odd occasion where this may  not be possible. Delivery times are in the control of the shipping company and may take between 2-8 business days for standard shipping and 1-2 business days for express shipping.

Please note: shipping times are a guideline and subject to change based on order volume, promotional periods, wild weather, or unforeseen or unavoidable events beyond Nurturing Flow’s reasonable control.

COPYRIGHT

The contents of our website, and the site as a whole, are intended solely for personal, noncommercial use by its users.

You may download or copy the contents and other downloadable materials displayed on our Site for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.

You may not reproduce, publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.

EXTERNAL LINKS

Nurturing Flow may provide links to third party or other websites. These are provided as a matter of convenience and we do not endorse the contents of those websites. We are not responsible for the availability of these websites, nor will we be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked third party websites, you do so at your own risk.

GENERAL

To the maximum extent permitted by applicable law, Nurturing Flow assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our services or products; (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.

Nurturing Flow reserves the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. Should you not agree to any of these Terms and Conditions, or any future version of the Terms and Conditions, do not use or access or continue to access, this Site.